Privacy Policy

Privacy Policy

Introduction

At https://boulder-alcohol-abuse-therapy.denvermentalhealthcare.com (referred to as ‘Boulder Alcohol Abuse Therapy’ or ‘we’), we are dedicated to protecting your privacy and securing the confidentiality of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Privacy Act (UCPA), Utah, USA
  • Connecticut Personal Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://boulder-alcohol-abuse-therapy.denvermentalhealthcare.com
  2. Any mobile applications or services provided by us
  3. Interactions through our online platforms, such as social media and chat features
  4. Services accessed through linked third-party websites, though these are governed by their respective privacy policies

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users
  2. Visit and engage with our websites
  3. Communicate with us via email, phone, or text messages
  4. Provide personal information through forms or surveys

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes user names, passwords, and account settings.
  2. Payment and Financial Details: Such as payment method information, transaction history, and financial records (when making a purchase or donating).
  3. Purchase Data: Items purchased from our online store, quantities, and pricing.
  4. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to enhance user experience and analytics.
  5. Location Data: Information about your geographic location when you use our services.
  6. Feedback and Reviews: User-submitted comments, ratings, and reviews.
  7. Social Media Information: If you interact with us on social media platforms, we may collect data from these accounts (with your consent).
  8. Product Interaction Data: Details about how you interact with our products or services, such as viewing history and click patterns.

We obtain this data through direct user input, interactions with our systems, and automated technologies. Additionally, third parties may share personal data with us for specific purposes, always subject to their respective privacy policies.

Cookies

To enhance your experience and improve analytics, we use cookies, which are small text files stored on your device. Our cookies fall into three categories:

  1. Strictly Necessary: These ensure basic functions and user security (e.g., maintaining login sessions).
  2. Preference Cookies: Tailored to individual users’ preferences, they remember settings to enhance usability.
  3. Analytics Cookies: Used to collect statistics and analyze user behavior on our websites, helping us improve our services.

Users can manage non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose of collection, as mandated by applicable laws. Once the purpose has been met or upon request, we securely delete or anonymize the data.

Security Measures

To protect your personal data, we implement robust security measures, including:

  • Encrypted Communication: All data transmission is encrypted to safeguard information during transit.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

Your Rights (Depending on Location)

The privacy laws in various jurisdictions grant individuals specific rights regarding their personal data:

  • Access and Rectification: The right to access and rectify inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: The ability to request the deletion of your data under certain circumstances.
  • Restriction: Limiting the use, processing, or sharing of your data.
  • Data Portability: Receiving your data in a structured, commonly used format and transferring it to another controller.
  • Objection/Withdrawal of Consent: Objecting to the processing of your data or withdrawing consent where it was previously given.
  • Non-Discrimination: The right not to be discriminated against for refusing to provide personal data.

To exercise these rights, please contact our dedicated privacy team via the channels provided in this policy.

Changes to Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data requests, or complaints, please contact us: